Giving feedback can be tricky — too soft and it gets ignored, too harsh and it causes tension. Many leaders struggle to find the right balance between honesty and empathy. In this session, we’ll explore the “I-message” tool — a simple and respectful way to express your concerns without putting th...

Conflict is part of every team — but sometimes, it takes on a recurring, emotionally charged pattern that’s hard to resolve. People take on roles like the Victim, the Rescuer, or the Persecutor, and tensions spiral. In this session, we’ll introduce the Drama Triangle, a tool that helps you recogn...

Not all tasks are created equal — some leave you energised, others completely drained. But how often do we pause to reflect on which is which? In this session, we’ll use the My Energy Compass tool to identify the activities that charge or deplete your battery. By bringing awareness to these patte...

Hanna, Head of Product in a fintech company, often leads cross-functional initiatives where her team’s success depends on contributions from other departments. While interdepartmental collaboration is generally strong, challenges arise when timelines and ownership get muddled. In one recent case,...

Delegation often goes wrong not because leaders avoid it, but because they rush it. Misaligned expectations, vague authority, or unclear follow-up can turn a handover into a headache – for both sides. In this session, you’ll explore and practise using the “Delegation: How” tool. You’ll learn how to...

In today's fast-paced work environment, fostering a culture of psychological safety—where team members feel secure to express ideas, ask questions, and voice concerns—is crucial for innovation and collaboration. Understanding and enhancing psychological safety within teams can lead to more productiv...

Sarah is an entrepreneur who recently launched her own tech startup focused on developing AI-driven solutions for the education sector. The startup is gaining traction, and with it, the team is growing quickly. The core team comprised close friends, but as the startup expanded, new faces from varied...

Let's call this academician Kate. She is a part of a large team of 10 people working in analytics field. Kate's background is though and through academic - to this day, she still teaches part time in University and has 2 master's degrees herself. She brings great value to the whole team from theory ...